Terms and Conditions
Introduction
- By accessing and using Haircolor Studio's website and services, you agree to these Terms and Conditions.
Service Booking and Cancellation
- Appointments can be booked through our website or by contacting Haircolor Studio.
- Cancellation Policy: Cancellations must be made at least 72 hours in advance. Late cancellations or no-shows will incur a 50% charge of the scheduled service's cost.
Website Use and Customer Expectations
- We strive to maintain accurate information on our website, but Haircolor Studio is not liable for any inaccuracies or errors.
- Haircolor Studio is not responsible for any website downtime or unavailability.
- We reserve the right to withdraw or amend our services without notice.
Copyright and Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of Haircolor Studio or its content suppliers and protected by copyright laws.
- The material may not be used for any commercial purpose without express written consent from Haircolor Studio.
User Conduct
- Users of our website are prohibited from engaging in unlawful behavior, hate speech, bullying, unauthorized promotions and advertising (spam), and any form of harassment.
- Haircolor Studio reserves the right to disable user accounts that violate these rules.
Financial Transactions
- Haircolor Studio reserves the right to manage financial transactions, including processing payments for services rendered.
Limitation of Liability
- Haircolor Studio will not be liable for any loss or damage arising from the use of our website or services.
Modifications to Terms
- We reserve the right to modify these terms and conditions at any time. Continued use of the website after such changes constitutes acceptance of the new terms.
Governing Law
- These terms are governed by the laws of Northern Virginia and any disputes will be subject to the exclusive jurisdiction of the courts in this jurisdiction.
Contact Information
- For any questions or concerns regarding these terms, please contact Haircolor Studio .
Return and Refund Policy
At Hair Color Studio , our policy does not include refunds, but we are committed to your satisfaction. If you're not fully satisfied with your hair service, you can request a complimentary redo within three days of the original service. To schedule a redo, please email us with details of your concerns. Please note, the redo service is eligible only for adjustments related to the original service performed and is subject to stylist availability. Changes in style or color that differ from the initial service are not covered under this redo policy. We value your feedback and are dedicated to ensuring you leave our salon feeling confident and happy with your look.
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